Key Features of Comvoca
Comvoca's AI-driven Agent redefines patient communication
24/7 Availability
Support patients around the clock.
Streamlined Appointment Management
Book, reschedule, and remind patients
Patient Communication
Answer inquiries and educate patients on treatments and billing.
Post-Procedure Follow-Ups
Enhance recovery journeys.
Billing Support
Simplify payments and billing inquiries.
Multilingual Support
Communicate with patients in their preferred language
What Sets Comvoca Apart?
Comvoca is committed to revolutionizing dental practices. Through our intelligent automation, we strive to enhance patient experiences, streamline operations, and improve overall efficiency.
AI-First Approach
Our advanced technology integrates seamlessly into your practice, automating complex interactions and directing callers to the right destinations. Features like automatic number identification (ANI) combine with patient data to personalize interactions and reduce reliance on live staff.
Speech Recognition and Natural Language Understanding (NLU)
Comvoca's industry-leading NLU leverages a vast, healthcare-specific data repository to deliver superior accuracy and intent recognition. Whether over voice or digital channels, our AI technology:
- Understands natural language inputs
- Anticipates patient needs
- Continuously learns to improve performance.
Analytics and Continuous Learning
Deploying Comvoca's IVA on your phone lines provides valuable insights into patient behavior and communication trends. Analytics identify opportunities to optimize caller experiences, while our scalable AI feedback cycle continuously enhances accuracy and scope. Measure ROI with confidence and ensure effective support for your patients.
Frequently Asked Questions
Comvoca offers scalable solutions tailored to your practice's needs.
The basic subscription includes automated patient communication, appointment reminders, basic reporting, and integration with popular dental practice management software. You'll also get email support and access to our knowledge base.
Absolutely! Comvoca is highly customizable. You can personalize automated messages, create custom workflows, set up specific rules for different patient types, and adjust the system to match your practice's unique needs and communication style.
Comvoca supports multiple languages to help you serve a diverse patient base. Contact us to learn about specific language availability for your region and how we can customize the platform for your patient demographics.
Comvoca's AI continuously learns from interactions, improving its understanding of patient needs and practice-specific requirements over time. The system adapts to your communication patterns and becomes more accurate with each interaction.