COMVOCA

Terms and Conditions

Effective Date: January 2, 2025
Comvoca LLC ("Comvoca," "we," "us," "our"), a Wyoming limited liability company, provides its services (described below) to you through its website located at www.comvoca.com (the "Site") and through its mobile applications and related services (collectively, such services, including any new features and applications, and the Site, the "Service(s)"), subject to the following Terms of Service (as amended from time to time, the "Terms of Service").
We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. We will also notify you, either through the Services user interface, in an email notification or through other reasonable means.

IMPORTANT NOTICE

PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS.
THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER:
  • YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST COMVOCA ON AN INDIVIDUAL BASIS
  • YOU WILL ONLY BE PERMITTED TO SEEK RELIEF ON AN INDIVIDUAL BASIS
  • YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS RESOLVED BY A JURY OR IN A COURT OF LAW

Access and Use of the Service

Services Description

The Service is designed to provide a cutting-edge conversational AI agent designed specifically for dental offices. Our virtual agent handles a wide range of patient interactions, including:
  • Answering after-hours calls
  • Scheduling and rescheduling appointments
  • Sending appointment reminders
  • Following up with patients post-procedure
  • Explaining dental procedures
  • Handling billing and collections
through the Comvoca software-as-a-service platform.

Your Registration Obligations

You may be required to register with Comvoca in order to access and use certain features of the Service. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Service's registration form.

Member Account, Password and Security

You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account.

Conditions of Use

User Conduct

You are solely responsible for all content that you upload, post, publish or display via the Service. The following are examples of the kind of content and/or use that is illegal or prohibited by Comvoca:
  1. Email or otherwise upload any content that infringes any intellectual property or other proprietary rights
  2. Interfere with or disrupt the Service or servers or networks connected to the Service
  3. Violate any applicable local, state, national or international law
  4. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation
  5. Solicit personal information from anyone under the age of 18
  6. Harvest or collect email addresses or other contact information of other users
  7. Advertise or offer to sell or buy any goods or services for any business purpose
  8. Further or promote any criminal activity or enterprise
  9. Obtain or attempt to access materials through any means not intentionally made available

Fees

To the extent the Service or any portion thereof is made available for any fee, you will be required to select a payment plan and provide Comvoca information regarding your credit card or other payment instrument. You represent and warrant to Comvoca that such information is true and that you are authorized to use the payment instrument.

Intellectual Property Rights

Service Content, Software and Trademarks

You acknowledge and agree that the Service may contain content or features that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Comvoca, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content.

User Content

With respect to the content or other materials you upload through the Service, you represent and warrant that you own all right, title and interest in and to such User Content. By uploading any User Content you hereby grant Comvoca a non-exclusive, worldwide, royalty free license to use your User Content in connection with the operation of the Service.

Third Party Websites

The Service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. Comvoca has no control over such sites and resources and Comvoca is not responsible for and does not endorse such sites and resources.

Disclaimer of Warranties

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
COMVOCA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT COMVOCA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES.
IN NO EVENT WILL COMVOCA'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID COMVOCA IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

Dispute Resolution By Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

Agreement to Arbitrate

You agree that any and all disputes or claims that have arisen or may arise between you and Comvoca shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement.

Prohibition of Class Actions

YOU AND COMVOCA AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.

Termination

You agree that Comvoca, in its sole discretion, may suspend or terminate your account or use of the Service and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if Comvoca believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service.

General

These Terms of Service constitute the entire agreement between you and Comvoca and govern your use of the Service, superseding any prior agreements between you and Comvoca with respect to the Service. These Terms of Service will be governed by the laws of the State of Wyoming without regard to its conflict of law provisions.

Contact Information

For questions about these Terms of Service, please contact us at:

Comvoca LLC

30 N Gould, Suite R

Sheridan, WY 82801

Email: [contact email]

Last updated: January 2, 2025